1. Data controller
- Controller: Miriam Kefauver Silva
- Tax ID (NIF): 43222187N
- Address: C/ Ca'n Maçanet, nº 1, 1ºC, 07003 Palma de Mallorca
- Email: info@aglaia-psicologia.com
- Phone: 671 056 144
2. Data we collect and how we obtain it
We only collect data that you voluntarily provide through the Website's contact form:
- Name
- Email address
- Phone number (optional)
- Area of enquiry (optional)
- Message content
We do not collect data automatically through analytics or tracking cookies. Please see the Cookie Policy for more information.
3. Purposes of processing
- To handle your enquiry or request for information and, if applicable, to arrange an initial appointment.
- To send you response or follow-up information related to your enquiry.
4. Legal basis for processing
- Pre-contractual measures at the request of the data subject (Art. 6.1.b GDPR): management of appointment requests.
- Consent of the data subject (Art. 6.1.a GDPR): response and follow-up communications.
Health data, as a special category under Article 9 of the GDPR, is only processed with the explicit written consent of the patient, within the scope of the psychological service.
5. Retention of data
Data will be retained for the time necessary to handle your enquiry and for the period during which legal liability may arise, in accordance with applicable law.
6. Recipients and processors
Your data is not shared with third parties, except where required by law.
Resend, Inc., a transactional email provider based in the United States, is used as a data processor for contact form submissions. The international transfer is covered by Standard Contractual Clauses approved by the European Commission, in accordance with Article 46 of the GDPR. For more information: https://resend.com/legal/privacy-policy
7. Your rights
You may exercise the following rights by writing to info@aglaia-psicologia.com, enclosing a copy of an identity document:
| Right | Description |
|---|---|
| Access | Request information about what personal data we hold about you. |
| Rectification | Correct inaccurate or incomplete data. |
| Erasure | Request deletion of your data when it is no longer necessary. |
| Objection | Object to processing in certain circumstances. |
| Restriction | Request restriction of processing in cases provided for by law. |
| Portability | Receive your data in a structured, commonly used and machine-readable format. |
You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe that processing does not comply with applicable law.
8. Minors
The Website's services are intended for persons aged 14 and over. If we detect that we have received data from minors under 14 without the consent of their legal guardians, we will delete it immediately.
9. Changes to this privacy policy
This Privacy Policy may be updated to reflect legislative changes or changes in data processing. Significant changes will be communicated with sufficient advance notice.